Frequently Asked Questions
Everything You Need to Know About Shopping With Justified Home
What makes Justified Home different from other home decor retailers?
At Justified Home, we approach decor as more than just products—we see each piece as part of your life story. Our collections are meticulously curated rather than mass-marketed, focusing on quality, timeless design, and emotional resonance. We prioritize craftsmanship, sustainable practices, and customer relationships that extend beyond the transaction. When you shop with us, you're not just buying decor; you're investing in pieces chosen with genuine care.
How do I know which collection is right for my space?
Our collections are organized by room and lifestyle, but there's beautiful overlap between them. We encourage browsing all collections—you might find a dining piece perfect for your living room or a bedroom item that works beautifully in your home office. If you need guidance, our customer service team is always happy to help you envision how different pieces might work in your specific space.
What is your return policy?
We want you to absolutely love your purchase. If something doesn't work in your space, you have 30 days from delivery to return it in its original condition for a full refund. Please review our detailed Return & Refund Policy for complete information on the process.
How long does shipping typically take?
Most orders ship within 2-3 business days and arrive within 5-7 business days for standard shipping. Expedited options are available at checkout. Larger furniture items may require additional time—estimated delivery dates are provided for each product. You'll receive tracking information as soon as your order ships.
Are your products eco-friendly?
Sustainability is important to us, and we prioritize working with manufacturers who share our values. Many of our products are made from natural, sustainable materials, and we continuously evaluate our sourcing practices. We're transparent about our journey toward more sustainable operations and welcome your questions about specific products.